Please note that a deduction of $25 will be made for each item that is returned for a refund as a restocking fee.
For instance; if you pay $120 for your order, you will get a refund for $95 when you return the item back to us. If the reason of your return was made on our behalf, a full refund will be made.
If you would like to exchange your order with another style or size, you should specify your request on the return form clearly and put the form inside the box. You will be charged for a restocking fee when you make an exchange.
If you received a damaged or wrong merchandise, we advise you to immediately contact our Customer Service within and no later than 1 week.
When shipping an item back for an exchange or refund, make sure that the return form (with the order # on it) is included in the box. This allows our warehouse to process it faster. When packing an item to ship back, if in proper condition, you may use the original shipping package.
Your purchased item(s) are shipped brand new. All Items that you return to us must be in the same perfect conditions as they were received. All returned items must be in their original state and be unworn before they can be accepted for a total refund. The item must be returned in new and unused condition, in the manufacturer boxes and with all paperworks (this includes warranties and authenticity cards), parts and accessories (including dust bags) to insure full credit . NOTHING MUST BE TAPED TO THE BOX.We are not responsible for what could happen to the returned items during shipment back: if we receive them damaged we will not accept the return
All exchanges must be requested by a return form no later than 30 business days after the product(s) have been received.
Refunds are made within 1 weeks of the item reaching our warehouse. The reason for this time period is due to the International Online Banking System that we use. Refunds are credited back to the Paypal used on your purchase.